I've received a lot of marketing emails that appear in my inbox as being from a specific person, but come from a general email address (e.g. hello@). I wonder if this can be replicated on Front - e.g. the sender will appear in recipients inboxes as a ‘Joe Bloggs’ but the email itself will be sent directly from a general email address.
Question
Question: How to send an email from a general email address that shows in the recipients inbox as being from a specific named person
+1You need to filed a “Display Name”
Depends how you send your email, if you use an email marketing tool like mailchimp you can set up the campaign.
In a shared mailbox it’s on the email or group setting where you can edit the Display Name and/or Name and Surname
Hi Thomas - thanks for your response. How do I navigate to the email or group settings to edit the Display Name on a shared mailbox on Front?
+1You’re welcome.
This settings is not in front but under your email provider (Gmail, Exchange, Outlook, … )
Simply check the email account settings
+3Hi Honor! You can change the display name (sender info) in Front for non-O365 channels by following the instructions outlined here! https://help.front.com/en/articles/2180
Hope this helps!
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