As a new Front user, I have just recently begun to experiment with the "Invite guests to conversations or internal discussions" feature. This feature allows you to bring external collaborators—such as clients, vendors, or contractors—into specific email threads or internal discussions without granting them full access to your inbox or workspace.

Benefits I’ve noticed:

• Improved collaboration: Instead of forwarding long email chains or creating new threads, you can bring a guest directly into an existing conversation. This helps reduce confusion and ensures everyone is aligned.

• Streamlined communication: It keeps all related messages and participants in one place, cutting down on scattered emails and improving response times.

• Controlled access: Guests only see the conversations they’re explicitly invited to, which helps maintain security while still enabling collaboration.

Challenges as a new user:

• Understanding permissions: Initially, it wasn’t entirely clear how much visibility a guest would have once invited, which made me hesitant to use the feature until I understood the limitations better.

• Risk of miscommunication: If you’re not careful about who is included or if team members aren’t aligned on when to invite guests, it could lead to information being shared prematurely.

• Guest management: Keeping track of which guests are part of which conversations can be tricky if you’re juggling multiple threads.

Overall, i think it’s a powerful tool once you’re familiar with how it works.