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Question

Can an action be to create an email using IA

  • October 6, 2023
  • 1 reply
  • 151 views
Philippe_RC
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I know that it is fairly easy to setup automation and have an automatic reply using a template but is it possible to trigger an action that would generate an IA answer and have it saved as draft for a teammate review before sending? 

1 reply

helena
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  • helena
  • Community Manager
  • October 13, 2023

Hey @Philippe_RC! We currently don’t have an AI feature that would proactively generate a response for you in Front, though you can very quickly generate the AI response by clicking the “Compose with AI” button in your composer. Your idea sounds pretty nifty, though — we’d love for you to add that to the ideas portal so that our product team can read about this workflow and what our users are looking for! 

Product Education Lead, Front
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