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Question

Add member

  • February 1, 2024
  • 4 replies
  • 295 views
leonectr

Hello everybody,

I have a problem with adding a member to my team.
I receive this message when I want to invite him: "an error occurred while sending the teammate invite"

I didn't find a solution...
Can you help me ?

 

Thanks ! 😃

4 replies

janna
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  • janna
  • Conversationalist
  • February 2, 2024

Hello,

This may seem silly but did you make sure that the email address is spelled correctly. I know I have had some tricky names that I had to double-check. 

andersen
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  • andersen
  • Fronteer
  • February 4, 2024

@leonectr were you able to get this resolved? If not, I suggest reaching out to our support team - support@front.com

Andersen Yu - Head of Solutions Engineering & Architecture @ Front
leonectr
  • leonectr
  • Author
  • Conversationalist
  • February 5, 2024

Hello,

This may seem silly but did you make sure that the email address is spelled correctly. I know I have had some tricky names that I had to double-check. 

 

Hello, 

Yes, I checked several times but it's OK, the technical team have been able to add my team-mates! I don't know what my problem was.

 

    leonectr
    • leonectr
    • Author
    • Conversationalist
    • February 5, 2024

    @leonectrAvez-vous réussi à résoudre ce problème ? Si ce n’est pas le cas, je vous suggère de contacter notre équipe d’assistance - support@front.com

    Oui, merci, l’équipe technique a pu ajouter mes coéquipiers ! Je ne sais pas quel était mon problème.

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