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Question

Zapier / Import Message / Body did not satisfy requirements

  • January 5, 2024
  • 3 replies
  • 67 views

mc10
  • Conversationalist

Hello all, 

Using the “Import message” event with a shared inbox. It fails because "Body did not satisfy requirements.”
 

Any suggestions? 

 

3 replies

jason
Forum|alt.badge.img+8
  • Fronteer
  • January 5, 2024

99% of the time, this is caused by not sending a Content-Type: application/json header with your request;


Could that be the issue here?


mc10
  • Author
  • Conversationalist
  • January 5, 2024

Thanks Jason but I don’t see a way to edit the header on a “import message” event?


jason
Forum|alt.badge.img+8
  • Fronteer
  • January 5, 2024

Thanks for clarifying - sounds like you’re using the Front > Import Message Zap action (rather than a webhook action).

Could you share screenshots/logs of specifically what you’re sending with api[at]frontapp.com, and we’ll take a look at the specifics with you.

Thanks