Question

Zapier / Import Message / Body did not satisfy requirements

  • 5 January 2024
  • 3 replies
  • 24 views

  • Conversationalist
  • 1 reply

Hello all, 

Using the “Import message” event with a shared inbox. It fails because "Body did not satisfy requirements.”
 

Any suggestions? 

 


3 replies

Userlevel 4
Badge +7

99% of the time, this is caused by not sending a Content-Type: application/json header with your request;


Could that be the issue here?

Thanks Jason but I don’t see a way to edit the header on a “import message” event?

Userlevel 4
Badge +7

Thanks for clarifying - sounds like you’re using the Front > Import Message Zap action (rather than a webhook action).

Could you share screenshots/logs of specifically what you’re sending with api[at]frontapp.com, and we’ll take a look at the specifics with you.

Thanks

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