I’m using the import message API (https://dev.frontapp.com/reference/import-inbox-message) to create a conversation in front when a user takes an action on our website. I’ve done that so the message is from the user / a contact, and that the messages can be replied to by our team.
When importing the message, is it possible to set a value for a custom field on the conversation that is created? Or will I need to change my workflow to create a conversation first, then import the message to that conversation? The use case wanting to assign the order ID the conversation relates to, to make it easier to find again via the API.
Best answer by evanoView original