Hello;
In an effort to not miss clients contacting salespeople who have departed our company, I am modifying my offboarding script to add the user’s email to an ‘inactive’ inbox that only managers have access to. I can successfully convert the Google user into a group and add it to the inbox, but if the user had their email set up in Front I get a “duplicate channel” error and have to go into the UI to manually delete the user and their private inbox. Is there a way to manage this offboarding flow outside of the the UI?
Best answer by jason
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