Listing Conversations since a specific date

Question

Hi! My company has a use case to list conversations in a specific inbox that have been created since a specific, dynamic, timestamp. Ex: we want to list all new conversations in an inbox that have been created within the last 30 minutes.

So far, we’ve been attempting to use the list conversations endpoint, and newly created search endpoint, without success. Each time, it seems the Front API is returning a much larger timeframe of conversations within the inbox.

Here’s the API request we’re currently using: https://api2.frontapp.com/conversations/search/inbox:XYZ after:1694445506?limit=100

Has anyone had success here? Would love to hear if there’s a better way!

justin · Answer

Hi, Isaac!Justin here with the support engineering team I would recommend the endpoint that you are using to search for that query. With the afterquery, please keep the following in mind:Searches for conversations with an initial message created after the minute specified by the Unix timestamp.The filter only applies to the conversation's first message creation date. It is not affected by subsequent messages in the conversation, or by the conversation's creation date, which can differ from the initial message date if the conversation was imported into Front after the first message was created in an external system.If you believe that the payload includes results that lie outside of this logic, please reach out to us privately with the full payload in question. We’d be happy to take a closer look at your particular example.Thanks,Justin

Listing Conversations since a specific date

2 replies

Reply

Reply

Sign up

Use your Front credentials

Login to the community

Use your Front credentials

Scanning file for viruses.

This file cannot be downloaded