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How to get tag id for a tag name

  • March 27, 2024
  • 2 replies
  • 377 views

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How can I get the tag id for a tag if I only know the tag name?

Other than list all the tags with the API https://dev.frontapp.com/reference/list-tags and then search the tag name one by one, if there is any other way to do this?

Best answer by raymond_ching

Hi Lifan,

We don’t support searching by tag name through our public API as these tag names can change and are not guaranteed to be unique within a company instance, as duplicates can exist on the company, team, and individual levels.

Hope this answers your question!

2 replies

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  • Fronteer
  • Answer
  • March 27, 2024

Hi Lifan,

We don’t support searching by tag name through our public API as these tag names can change and are not guaranteed to be unique within a company instance, as duplicates can exist on the company, team, and individual levels.

Hope this answers your question!


ahandley
  • Conversationalist
  • April 15, 2024

Raymond - Through the Zap integrator there is an option to add tags. Where do we retrieve tag IDs?