How can I get the tag id for a tag if I only know the tag name?
Other than list all the tags with the API https://dev.frontapp.com/reference/list-tags and then search the tag name one by one, if there is any other way to do this?
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Hi Lifan,
We don’t support searching by tag name through our public API as these tag names can change and are not guaranteed to be unique within a company instance, as duplicates can exist on the company, team, and individual levels.
Hope this answers your question!
Raymond - Through the Zap integrator there is an option to add tags. Where do we retrieve tag IDs?
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