Our use case is that we want to automate the process of adding a new Twilio phone number to an existing inbox. So that the agent can continue to receive sms responses from both numbers (old plus new one). Since each inbox was created manually on the Front website, we can't locate the inbox id for a specific agent.
Want to know if the Front team can support filtering on the Get channels endpoint?
Could you clarify what type of filtering you're looking for here? If you're not already aware, you can use resource aliases to lookup/fetch a channel by address.
For example, you can call GET /channels/alt:address:+15105551234 to get the channel with the address "+15105551234" (the API will return a 404 if it does not exist)
--Jason
We are looking for filtering channels by type or address but this resource aliases is good enough for what we are looking for.
Thank you Jason.
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