We have a custom channel. In that channel there are conversations, threaded by a custom hash (all messages in the conversation have the same `thread_ref` in metadata). Typical conversation has 3 participants:
- a team member
- a user
- a bot, whose messages are imported using https://dev.frontapp.com/reference/post_channels-channel-id-incoming-messages
I have a conversation ID, and based on that I need to get all conversation participants.
- https://dev.frontapp.com/reference/get-conversation-by-id -- get the teammate and one of the other participants (based on the most recent message)
- https://dev.frontapp.com/reference/get_conversations-conversation-id-followers -- only gets the team member
How do I get all the participants?
Best answer by evano
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