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amberlyb
amberlyb
Enthusiast
August 29, 2024
Solved

Front API & Contacts

  • August 29, 2024
  • 1 reply
  • 298 views

Hi! I have a few questions/comments: 

  1. Is there a way to export Front contacts just from individual Lists or Accounts, rather than the entire contact list only? 
  2. Can Front’s AI suggest changes to contact details, such as:
  • When the contact name format is "Last name, First name" and switch them around
  • Suggest the job title in a signature as their description
  • Suggest the phone number in a signature as phone (and allow extensions)
  1. From Front’s API, getting contact details returns "handles" which is a list of all emails and phone numbers in one field. It would be great to get emails and phone numbers separately—even better if there was a "primary" email address.

Thanks for the help! 

    Best answer by jason

    Hi!

    1. Is there a way to export Front contacts just from individual Lists or Accounts, rather than the entire contact list only? 

    Using the API, yes - you can use the List contacts in group or List account contacts endpoints respectively to list contacts in a specific Contact Group or Account.

     

    2. Can Front’s AI suggest changes to contact details?

    Not right now, but I’d encourage you to share a product suggestion via our Product Ideas Portal - this would be very cool!

     

    3. From Front’s API, getting contact details returns "handles" which is a list of all emails and phone numbers in one field. It would be great to get emails and phone numbers separately—even better if there was a "primary" email address.

    Right now the API will return all handles as you described. You would need to just filter by the handle.source to find handles of a specific type (email, phone, etc). 

    You can use custom fields on contacts to set information about the contact like a preferred contact method, or “primary” email. 

    1 reply

    jason
    jasonAnswer
    Fronteer
    August 29, 2024

    Hi!

    1. Is there a way to export Front contacts just from individual Lists or Accounts, rather than the entire contact list only? 

    Using the API, yes - you can use the List contacts in group or List account contacts endpoints respectively to list contacts in a specific Contact Group or Account.

     

    2. Can Front’s AI suggest changes to contact details?

    Not right now, but I’d encourage you to share a product suggestion via our Product Ideas Portal - this would be very cool!

     

    3. From Front’s API, getting contact details returns "handles" which is a list of all emails and phone numbers in one field. It would be great to get emails and phone numbers separately—even better if there was a "primary" email address.

    Right now the API will return all handles as you described. You would need to just filter by the handle.source to find handles of a specific type (email, phone, etc). 

    You can use custom fields on contacts to set information about the contact like a preferred contact method, or “primary” email. 

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