CRM / VoIP integration advice

  • 16 January 2023
  • 1 reply

Badge +2

Do you have recommendations on how one would integrate the following: 


  • CRM
  • Phone System


Any advice here would be greatly appreciated! 


Best answer by Support Engineering 16 January 2023, 17:06

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Userlevel 1
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You will likely want to use our Accounts and Contacts API endpoints to sync contacts back-and-forth between Front & the CRM.

Additionally, you might want to build a custom plugin to view CRM data in Front.



Phone system

If you want to make/receive calls in Front, this will need to be a custom plugin ( )

If you want to receive call logs in Front (like the Aircall channel), you should build a custom channel ( )