So to start a new whatsapp conversation (to say, e.g., alert one of our customers about a status to their property which we service) we must send out an approved template.
The front api for creating a message has no such template_id field.
This should be okay, because you can `https://api2.frontapp.com/message_templates/{message_template_id}` to get the message template and then just use the body.
except
(1) this won’t fill in the tag fields automatically from the contact; and [more importantly]
(2) whatsapp rejects this message because it isn’t an approved template
it seems if we use the same body it isn’t necessarily the same template.
How can one use the api to send a template message to start a new whatsapp conversation?
Best answer by justin
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