Hi Raul,

Can you please elaborate more on your ask? Folders within Front are just inboxes without connected channels, so it’s not possible to have a folder exist within an inbox also, which means that it’s not possible to move a message to another folder within the same inbox as that structure is impossible within Front.

Hi, 

Thank you for your response! I need to organize messages inside the same inbox in a folder like structure.  @Luke Atkins told me that I would need to use tags in this case.

I just need to validate that this change is reflected in the Outlook client.

Thanks!

Hi Raul, thanks for the clarification! I can see that you have a support ticket open as well, so if you don’t mind we can reply and work from there!

Absolutely, thank you for the follow up!