+2How can I add a tag to a message that was created via the Receive custom messages endpoint?
https://dev.frontapp.com/reference/post_channels-channel-id-incoming-messages
There's documentation for how to attach a tag to a Conversation but my understanding is that these two are different primitives. See here:
https://dev.frontapp.com/reference/post_conversations-conversation-id-tags
Best answer by Javier - Developer Relations
Maybe this documentation page will help clear things up a little.
Once the incoming message has been created at POST
https://api2.frontapp.com/channels/{channel_id}/incoming_messages, you will then need to query the "Get Message" endpoint by using the message_uid as a resource alias.
An example request might look like this: https://api2.frontapp.com/messages/alt:uid:abcd1234
Then once you have retrieved the message, you can use the conversation ID from that to then add the tag.
Tags can only be added at the conversation level, rather than the message level.
--Molly
+9Maybe this documentation page will help clear things up a little.
Once the incoming message has been created at POST
https://api2.frontapp.com/channels/{channel_id}/incoming_messages, you will then need to query the "Get Message" endpoint by using the message_uid as a resource alias.
An example request might look like this: https://api2.frontapp.com/messages/alt:uid:abcd1234
Then once you have retrieved the message, you can use the conversation ID from that to then add the tag.
Tags can only be added at the conversation level, rather than the message level.
--Molly
+2Thanks for the help.
My query kept failing because I was doing messages/message_id
I didn't know about the alt:uid: prefix.
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