Front does not support a development sandbox, so we setup a separate Front instance to build our app integration. We are hitting the 2 channel limit on the free plan, so we are not able to test all 3 channels that we support: chat, SMS, and email. Is there a way to get our staging instance upgraded at no cost? Or is there some other way to configure our paid Front instance for use in a staging/development environment?
Front offers developer accounts for customers and partners building integrations, which it looks like you’ve set up. As you’ve noted, the development accounts are not tied to your production instance.
I have set up your developer account with access to 3 channels for the next six months so that you can build your app integration. Feel free to reach out if you have any other questions or need an extension later in the year.
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