Skip to main content

Hello,
We are looking for a developer to help us migrate 6000 email conversation as well as 10 inboxes (and some tags and contacts) over to a different Front account. We have been using Front for a year through a third-party company that we pay to perform customer service duties, but we now want to do this in-house and are looking to open our own account.

We have seen some users have success with https://help-desk-migration.com/front 

Hey @gregor , I have seen a sample import application and a sample export application in the Front Core API  that can be used to export email conversations out of Front and then import email conversations. This is available on https://dev.frontapp.com/docs/sample-application and the link to the GitHub repository is also included. 

I would expect that prior to that we would need to first export and import the contacts. I have also seen an option where all emails and attachments can be exported to a JSON file and a .eml file, then we would have to figure out how to import them into your new Front account. 

If you are still looking for a developer to work with on this, let me know and we could try a Proof of Concept using a few dummy emails each with different scenarios e.g attachments, mutliple conversations in the email, forwards, CC emails etc, and that way you could tell if all the requirements would be covered successfully before going forward. 

 

 

Reply


Terms & ConditionsCookie settings