I am currently visioning kind of an order recognizion plugin which potentially could automatically detect which orders does the conversation consider.
Idea behing this is that we currently do add the Message ID of received orders to the order itself while adding it to our ERP. This helps greatly but I’d like to make it even easier and potentially with added possibility to even edit the orders via iFrame element within Front.
But to make it happen, I would need to know if it’s even possible to create a plugin with a function to detect multiple Message ID:s from conversation (and then do the math with the data which comes from the ERPs server)?
What do yo say? Would it be possible or would you have better ideas? 😊