Connectors provide a no-code means of making API calls to external systems and can also transform URLs or strings found in comments or messages into structured objects that are easy to access from a conversation in Front.
Connectors come in two flavors:
- Application objects (previously known as “dynamic objects”)—these connectors identify matching patterns (such as order IDs) in Front conversations or comments and automatically attach a structured object to the conversation that contains information about and a link to the external resource.
- Application requests—these connectors make API calls to external systems to provide a no-code method for building integrations. These requests can also be leveraged in rules and macros. Currently, only GET requests are supported, but additional methods will be available soon to allow you to push data to external systems.
If you are currently using dynamic objects, they will be migrated to application objects in the coming days without any impact or action needed from you.