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Our new contact list endpoints are replacing the contact group endpoints, which will be deprecated on September 1st, 2025.

 

Please update your API calls before September 1st so that the URLs use contact_lists in the path instead of contact_groups. Note that the contact list ID remains the same as the contact group ID.

 

The following table details how to change your endpoints:

Deprecated path New path Notes
https://api2.frontapp.com/contact_groups https://api2.frontapp.com/contact_lists  
https://api2.frontapp.com/contact_groups/{contact_group_id} https://api2.frontapp.com/contact_lists/{contact_list_id} The contact_list_id is the same as the contact_group_id
https://api2.frontapp.com/contact_groups/{contact_group_id}/contacts https://api2.frontapp.com/contact_lists/{contact_list_id}/contacts The contact_list_id is the same as the contact_group_id
https://api2.frontapp.com/teammates/{teammate_id}/contact_groups https://api2.frontapp.com/teammates/{teammate_id}/contact_lists  
https://api2.frontapp.com/teams/{team_id}/contact_groups https://api2.frontapp.com/teams/{team_id}/contact_lists  

 

Thank you for your time and attention in this matter!

 

 

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