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See how BentoBox offers more support channels, improves handling time by 50%, and provides higher quality care to their customers with Front.

BentoBox empowers the world’s restaurants to succeed in their own missions of hospitality. When your customer-base is the hospitality industry, it’s vital to deliver a level of service to match. By unlocking unprecedented collaboration with Front, BentoBox is able to offer more support channels, improve response times, and provide higher quality care to their customers. Peek behind the curtain and hear directly from BentoBox’s team to learn how they:

  • Track key metrics to streamline operations, improving handle times by 50% and resolution times by 27%  
  • Set up chat workflows to enable faster response times without sacrificing quality of care
  • Update and maintain a comprehensive knowledge base so customers can instantly find the information they need

View the webinar recording here:

 

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