AI is raising the bar on customer expectations, where 85% are willing to go out of their way for better customer service.¹ For customer service teams to meet and exceed these new standards, they need to be equipped with the right tools and test where AI best fits in their workflows. Learn how to empower support agents to deliver exceptional customer experiences for better CSAT.
This playbook covers the five steps our award-winning support team takes to routinely hit 99% CSAT with Front. Learn how you can also use Front to:
- Resolve customer issues faster
- Centralize customer communications for seamless omnichannel experiences
- Boost agent productivity with AI
- Streamline workflows through no-code automation
- Measure key metrics for continuous improvement
¹ ACA Customer Service/CX Study. Shep Hyken.