Hi everyone,
I’ve been reviewing how we use tags in Front, and I feel like things can get messy if not structured properly.
Currently, we use tags like:
- Billing
- Technical issue
- Follow-up
- Urgent
But over time, more tags keep getting added, and it’s becoming harder to maintain consistency.
I’m wondering:
- How do you structure your tagging system (simple vs detailed)?
- Do you limit who can create tags?
- Any best practices to keep things organized long-term?
Would really appreciate insights from teams who’ve scaled this well!