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Has anyone used any AI to automate ticket processing?

  • February 8, 2025
  • 1 reply
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Hey there! I'm curious if anyone's leveraging AI for customer message responses. I came across a Reddit post discussing AI options with Intercom here: https://www.reddit.com/r/SaaS/comments/1ibeigd/ai_automation_options_on_intercom/. Are there similar AI tools being used with Front?

Best answer by annika_hanlon

Hello! Thank’s so much for asking your question :) 

 

We have this feature available as part of our AI Assist that allows you to use AI to respond to your customers

 

For more information please check out our guide here https://help.front.com/en/articles/2344960

1 reply

annika_hanlon
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  • February 11, 2025

Hello! Thank’s so much for asking your question :) 

 

We have this feature available as part of our AI Assist that allows you to use AI to respond to your customers

 

For more information please check out our guide here https://help.front.com/en/articles/2344960