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Tag filters not working

  • November 10, 2025
  • 1 reply
  • 34 views

ckoster

Many users are reporting that when they search their inbox/shared inbox for a specific tag, emails show up that don’t have this tag. Why would this be?

Best answer by Isaiah

Hi Chana, Isaiah here from the Front Support team 🙂 Thanks for sharing these details. This definitely sounds unexpected. To help us look into this further, could you share these details along with a screenshot showing your search query, filters, and results with our Support team? You can reach us here. Thank you!

1 reply

Isaiah
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  • Fronteer
  • Answer
  • November 17, 2025

Hi Chana, Isaiah here from the Front Support team 🙂 Thanks for sharing these details. This definitely sounds unexpected. To help us look into this further, could you share these details along with a screenshot showing your search query, filters, and results with our Support team? You can reach us here. Thank you!